The Commissioner’s permanent staffing numbers remained static during the reporting period. However, the Performance Manager retired mid-year and at the time of writing, the post remains vacant.
Policy and Quality Manager
Key functions include keeping regulations, codes of practice and advice notes under review, promoting good practice, and media/complaint handling. The role also encompassed the review of Reinstatement Quality Plans (RQPs).
Performance Manager
This role entails the management of indicators, management of statistical information, working with the community to improve compliance and drafting performance reviews.
SRWR Manager
The key responsibility of this post is to manage the operation of the SRWR. The SRWR Manager is the primary contact with the provider of the register, currently Symology Ltd.
Technical Standards Manager
This post provides the office with engineering support. The main priority is to drive improvements in the overall quality and standard of road works through increased scrutiny of road works sites across Scotland and promoting best practice.
Business and Governance Manager
This key role deals with the general administration of the office, in house accounting, enquiries from the public, statutory returns, invoicing, budget monitoring, managing requests under FOI(S)A and EI(S)R and monitoring compliance with legislation and governance.
Compliance Officers (x2)
This role acts as the ‘authorised person’ in terms of the inspection functions conferred by the Transport (Scotland) Act 2019.