SRWR Terms of Use

Scottish Road Works Register Terms of Use

Please read these terms and conditions carefully before using this site.

Quick links:

 - Privacy Policy

 - Full Terms of Use

 - Contact us


This first section provides you with a short overview of our full terms below.




The Scottish Road Works Commissioner is an independent public official established under section 16 of the Transport (Scotland) Act 2005 and is accountable to the Scottish Ministers and ultimately the Scottish Parliament.

The Commissioner's purpose is to improve the planning, co-ordination and quality of road works throughout Scotland.

The Commissioner monitors performance, promotes and encourages good practice across both undertakers and roads authorities. The Commissioner also has powers to impose financial penalties on roads authorities who systematically fail in their duty to co-ordinate and upon undertakers who systematically fail to co-operate when undertaking road works.

These terms of use tell you the terms of use on which you may make use of the Scottish Road Works Register service (our site) whether as a guest or an authorised user. Use of our site includes accessing, browsing, or searching our site.

Please read these terms of use carefully before you start to use our site, as these will apply to your use of our site.

Using Our Site

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms of use, you must not use our site.

You agree to take the necessary steps to inform the Commissioner immediately if you become aware of any breaches in data privacy or security.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Reference to the Commissioner in these terms of use includes the Scottish Road Works Commissioner and their representatives.

Our responsibility to you

We will make every effort to deliver the site and the Scottish Road Works Register service to the best of our ability in accordance with these terms.

We will seek to develop and improve services as appropriate for the benefit of all members.

We are committed to data security and will take all reasonable and appropriate steps to protect your personal data.


Privacy Policy

This privacy notice sets out the personal data we collect about you, why we collect it and how we treat it.

The Commissioner’s lawful basis for processing your personal information is primarily:

 - so you have a secure method of signing in to use the site;

 - so we are able to provide the site’s services to you in accordance with our terms and conditions;

 - and that the processing is carried out in the Commissioner’s legitimate interests. This is further explained below, in the section ‘How will we use the information about you?

It is important that you read this privacy statement, so that you understand what data is being collected and why.

What information do we collect about you?

We collect information about you when you are given a login to the site. We collect:

 - your name

 - your professional work email address

 - your professional work telephone number

 - the name of the organisation you work for

 - authentication attempts

 - activation and last login dates

 - a record of the information you place on the Scottish Road Works Register

 - statistical information about your usage of the Scottish Road Works Register to understand and monitor how the site is being used

 - a record of all e-learning training courses accessed on the site.

How will we use the information about you?

We use the personal information we hold about you in the following ways:

 - We collect information about you to allow you to comply with your organisation’s statutory duties to co-ordinate road works, or to co-operate with this co-ordination duty.

 - We will use your information to administer and support the site and your use of it.

 - To allow you to receive automated email updates about content you have requested. Please note that you can amend your email preferences at any time on the site.

 - To contact you by email from time to time to inform you of major changes and essential service information.

 - For assessment and analysis, so we can review, develop and improve our services.

Who will your data be shared with?

We will share details recorded on our site with representatives of other organisations as part of the duty of co-ordinating road works, or co-operating with the duty to co-ordinate works.

Your data will also be shared with:

 - Other users who view the transactions you create

 - Administrative users from your organisation who request details of your access to the site

 - Administrative users from your organisation who request details of the e-learning training courses you have accessed

 - Any organisation contracted to provide the Scottish Road Works Register service (but only for use in the provision of that service).

We may provide anonymised information to third parties, but we will not supply any personal information that would enable you to be identified.

We reserve the right to give your personal information to a third party without your consent where we believe that such disclosure is:

 - required by law

 - necessary to assist in the prevention or detection of any criminal action

 - is in the overriding public interest and is permitted by law.

We will always respect your privacy and any personal communication between you and ourselves. We will always comply with any data protection legislation currently in force.

Protecting your data

We are committed to data security and we take all reasonable and appropriate steps to protect your personal information from unauthorised access, loss, misuse, alteration or corruption. We have in place physical, electronic and managerial procedures to safeguard the information you provide to us. Our security information in the help section provides more detail.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies. However it is possible that some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website, when you link to other websites you should read their privacy policies separately.

Requests to remove content

You can ask for content to be removed from our site. We will remove content:

 - in order to comply with data protection legislation covering the rights and freedoms of individuals.

 - if it breaches copyright laws, contains sensitive personal data or material that may be considered obscene or defamatory.

Changes to our privacy policy

We keep our privacy policy under regular review. This privacy policy was last updated on 11 September 2023.


Full Terms of Use

Accessing our site

Access to and use of our site is provided on the basis that you agree to the following conditions of use. Access will be denied to any user who fails to comply with these conditions.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site. 

Your account and password

If you choose, or you are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, for any reason without prior notice.

Administration of users

If you are an administrator of users to the site you will agree to the following:

 - I agree to only set up users with access to the site who are employees of my organisation or are working on behalf of my organisation and have valid reasons to access and use the Scottish Road Works Register.

 - I agree to remove access to the site for any users who cease to be employees of my organisation or for any users who cease to have a valid use of the Scottish Road Works Register.

 - I agree to only set up users with access to the site in contractor organisations who undertake work on behalf of my organisation and have valid reasons to access and use the Scottish Road Works Register.

 - I agree to remove access to the site for any users from contractor organisations who cease to work for my organisation or for any users who cease to have a valid use of the Scottish Road Works Register.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material recorded or published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. 

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations or any graphics (including map data) separately from any accompanying text. 

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us and our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

We only publish information provided by authorised third parties on our site, and therefore we are not responsible for the accuracy or content of such information.

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

We make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date. 

Permitted use

You agree that you are responsible for your own conduct and any content you upload to our site while using our site and for any consequences thereof. You agree to use our site only for purposes that are legal, proper and in accordance with these terms of use and any applicable policies or guidelines that we may make available. 

You agree not to enter any personal data in the site without the individual's permission. 

You will ensure any personal data is only entered into the specific contact details fields provided. For example, you will not include personal information in a free text comment fields but will, instead, enter such information in the Contractor Details section etc. 

You will not upload photographs that can be used to identify an individual. For example, a photo of a person’s face or identifying features.

Data Sharing

Data recorded on the site will be published on open data platforms and made available for use by anyone. Personal or confidential data recorded in the relevant marked fields will be redacted prior to publishing.

Use of APIs to access site

The Commissioner reserves the right to impose limits on the Scottish Road Works Register API services based upon the monitored use and performance metrics of the system. We may contact administration users and representatives from the integrators if our automated tooling determines issues with an integration.

Integrators should be aware that they should limit their use to what is necessary for the particular task being performed, and to avoid integration patterns which may have an adverse impact on the performance of the Scottish Road Works Register or others’ use of the API. In such events, the Commissioner reserves the right to adjust rate limiting parameters or to temporarily suspend an organisation’s access while we work with integrators to resolve the issue.

Integrators should ensure any integration or changes are well tested and verified against the sandbox environment before deploying into production. They should ensure that sufficient error monitoring is in place for any integration.

Limitation of our liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by Scottish law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied. 

We will not be liable to any user for any loss or damage (including without limitation, any direct, indirect or consequential loss or damage, or any loss of revenue, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, whether in contract, delict (including negligence), breach of statutory duty, or otherwise) even if foreseeable, arising under or in connection with:

 - use of, or inability to use, our site; or

 - use of or reliance on any content displayed on our site.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.


We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Applicable law

These terms of use, its subject matter and its formation (and any non-contractual disputes or claims), are governed by Scottish law. We both agree to the exclusive jurisdiction of the courts of Scotland. 

Changes to our site

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date or otherwise inaccurate at any given time, and we are under no obligation to update it or to correct inaccuracies.

Changes to these terms of use

We keep the terms of use under regular review. We may revise these terms of use at any time by amending this page. 

Please check this page from time to time to take notice of any changes we made, as they are binding on you. 

The terms of use were last updated on 11 September 2023.


Contact us

To contact us, please email

The Scottish Road Works Commissioner    
E Spur, Saughton House    
Broomhouse Drive    
EH11 3XD

Telephone: 0131 244 9936

Further details can be found at


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